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Shipping Supervisor

Job Function


Freight Management

Job Summary


The Shipping Supervisor - Freight Management is responsible for freight forwarding permit processing from preparation, application submission through to final inspection.
Systematic and logical, he/she is also responsible for prompt and accurate permit declaration and providing precise information to airlines, carriers, destination/ origin co-loaders and customs, and attending to customers' enquiries, handling claims and cargo discrepancies. He/She is also expected to work with internal and external stakeholders to accomplish his work.

Job Responsibilities/Key Tasks(External)


•    Attend to customers' concerns and issues on freight services
•    Support in the resolution of escalated customers' concerns and issues on freight services
•    Execute changes in industry standards or sector requirements in cargo documentation
•    Perform cargo acceptance documentation and handle customs clearance processing according to industry standards or sector requirements
•    Organise documentation for transshipment and transloading operations
•    Organise documentation for specialised cargo
•    Execute operational policies, standards and procedures
•    Perform basic risk assessment

Job Requirements

Professional Qualifications & Relevant Experience


•    3-5 years of relevant experience will be preferred

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