Senior / Systems Engineer (Infra)

Job Function

Information Technology

Job Summary

The Senior Engineer - Infrastructure (Information Technology) supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. He/She anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements. He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
He/She applies a critical and analytical approach to resolving technical problems. He/She works well with his team and is able to guide them to ensure infrastructure projects are well implemented.

Job Responsibilities/Key Tasks(External)

Support infrastructure planning and design
•    Assist with the planning and design of infrastructure systems
•    Assist with the documentation of infrastructure design and planning activities and decisions

Support infrastructure operations
•    Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
•    Align infrastructure operations with agreed service agreement standards

Maintain infrastructure
•    Perform activities related to ongoing maintenance of infrastructure
•    Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance
•    Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
•    Participate in infrastructure development activities
•    Assist with infrastructure testing and implementation
•    Gather performance and data usage statistics for capacity planning and reporting
•    Assist with piloting of new tools, technologies, and/or processes

Resolve infrastructure incidents
•    Perform problem and/or issue identification and resolution
•    Assist with the simulation of user problems to resolve operating difficulties
•    Follow up with users to ensure problems or issues have been resolved
•    Recommend system modifications to reduce user problems

Job Requirements

Professional Qualifications & Relevant Experience

•     Bachelor’s Degree (or equivalent professional qualifications) in a relevant field

•     3-5 years of relevant experience with Azure experience will be preferred 

•     Candidates with Cloud and / or AWS experience is a plus.

•     Singaporean only