Retail Assistant - Defence (1 year contract)

Job Function

E-commerce and Retail Management

Job Summary

The Sales Associate / Senior Sales Associate - Retail Services (E-commerce Retail Management) is responsible for achieving sales, delivering service and operations excellence. He/she also engages in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes for customers in store.

He/she operates in a fast-paced, diverse and customer-centric store environment. As the first point-of-contact in store, he serves as the ambassador of the organisation.

He/she is a highly motivated and service-oriented individual. He communicates well and thrives in a team environment.

Job Responsibilities/Key Tasks(External)

Achieve sales
•    Interact with customers
•    Sell products and services
•    Handle after-retail sales services
•    Close sales
•    Provide advice on products and services
•    Conduct product demonstration
•    Perform stock control operations
•    Handle merchandise display
•    Handle fulfilment of customers' orders
•    Document sales transactions

Engage in innovation and productivity initiatives
•    Support implementation of productivity and innovation initiatives
•    Generate ideas that may potentially contribute to productivity improvements and innovation
•    Engage in service innovation initiatives

Job Requirements

Professional Qualifications & Relevant Experience

•    ITE/O/A level, with at least 1 year of experience in retail / sales

•    Singaporean only