Logistics Supervisor

Job Function

Warehouse & Cold Chain Management

Job Summary

The Logistics Supervisor - Warehouse and Cold Chain Management is responsible for supervision of general warehouse operations and activities. He/She is responsible for monitoring warehouse operations performance, quality and ensuring safe and efficient operation of goods and equipment.

He/She supervises the deliveries, asset management and transaction documentation process, and oversees the secure handling of goods. He/She also identifies opportunities for improvement within the warehouse operations.

He/She may be required to work in rotating shifts and be physically fit. He/She is expected to be vigilant, decisive, and possess effective communication skills. He/She is expected to conduct induction training and can be assigned to lead a team.

Job Responsibilities/Key Tasks(External)

Business Administration Operations 

• Communicate requirements and activities to stakeholders
• Participate in values-based culture and a culture of accountability in the organisation
• Adhere to organisation’s governance, compliance issues and reporting processes
• Adhere to organisation’s data governance and protection processes
• Supervise teams at work
• Work with allocated resources
• Apply operational policies, standards and procedures
• Perform basic risk assessment
• Co-ordinate department's incident or crisis management initiatives

Business Process/Continuous Improvement 

• Plan continuous improvement activities and performance improvement strategies
• Analyse how different approaches may impact the problem-solving outcomes
• Analyse business requirements
• Implement advanced environmental protection policies and procedures

Safety and Health 

• Manage Workplace Safety & Health (WSH) activities to ensure team's compliance to requirements
• Perform safety and health risk assessment
• Determine areas of non-conformance to WSH standards
• Conduct WSH risk assessment to determine hazards
• Facilitate WSH solutioning discussions around suggestions to improve existing processes

Technology Application 

• Adapt latest technology to improve overall team operations
• Facilitate the use of technology or electronic tools and devices

Sales and Customer Service 

• Plan delivery of logistics products and services that meet customer requirements
• Monitor lapses in delivery of logistics services to customers

Transportation Operations 

• Resolve escalated customer relationship management conflicts

Warehousing, Cargo and Material Handling 

• Resolve warehouse operations quality issues
• Manage warehouse planning methods, warehouse storage and layout plans
• Implement warehouse security plans
• Monitor storage utilisation levels for various storage systems
• Organise the execution of operations according to different warehousing situations and contingencies
• Organise cargo-handling schedules to ensure timelines are adhered to
• Monitor warehouse and operational performance
• Manage methods and techniques used to handle dangerous goods
• Manage methods and techniques used to handle time and temperature-sensitive cargo
• Facilitate cargo consolidation activities
• Co-ordinate transhipment and transloading operations
• Facilitate stocktaking activities

Job Requirements

• Basic knowledge of SAP/Warehouse Management System (WMS)
• Proficiency in basic MS Office Applications
• Physically fit for tasks that may involve lifting and moving packages 
• Good team player, able to work well independently and in a team
• Fork Lift licence is preferred

Professional Qualifications & Relevant Experience

• GCE N/O Levels / NITEC 

• 3-5 years of relevant working experience in warehouse operations